35ph Terms &
Conditions

1. Definitions

In these Terms & Conditions, the following definitions apply unless context requires otherwise:

• "35ph", "we", "us", or "the Company" refers to the operator of the 35ph online gaming platform accessible at https://35ph.bio.
• "Player", "you", or "User" refers to any individual who registers for or uses a 35ph account.
• "Platform" refers to the 35ph website, mobile interface, and all associated gaming services and features.
• "Account" refers to the registered member account opened by a Player on the 35ph platform.
• "Real Money Balance" refers to funds deposited by the Player from personal sources and credited to the 35ph wallet.
• "Bonus Balance" refers to promotional credits granted by 35ph subject to wagering requirements.
• "Winnings" refers to amounts won through legitimate gameplay using a Real Money Balance on 35ph.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory authority overseeing online gaming in the Philippines.
• "KYC" refers to Know Your Customer identity verification procedures required by 35ph for withdrawal processing.

2. Eligibility & Account Registration

To be eligible to register and use the 35ph platform, you must:

• Be at least twenty-one (21) years of age at the time of registration;
• Be a resident of the Philippines or a jurisdiction where accessing 35ph is not prohibited by applicable law;
• Provide accurate, complete, and truthful information during the registration process;
• Not be a person who has been previously excluded from 35ph or any other PAGCOR-regulated gaming platform;
• Not be an employee, officer, director, or close family member of 35ph or any of its affiliated companies;
• Not be a person with a diagnosed gambling disorder who has enrolled in a self-exclusion programme.

By completing the 35ph registration process, you represent and warrant that all of the above eligibility conditions are satisfied. 35ph reserves the right to request identity documents at any time to verify eligibility. Failure to satisfy any eligibility condition entitles 35ph to immediately close your account and void any pending transactions.

Each individual may register only one (1) Account on the 35ph platform. Registration of multiple accounts by one individual — whether under the same or different names — constitutes a breach of these Terms and may result in the closure of all associated accounts and forfeiture of balances therein.

3. Account Responsibilities

You are solely responsible for maintaining the confidentiality of your 35ph account credentials, including your username and password. You must not share your login details with any other person. 35ph strongly recommends enabling two-factor authentication (2FA) to protect your account.

You are liable for all activity that occurs on your 35ph account, including bets placed, deposits made, and withdrawals requested, regardless of whether such activity was authorised by you. If you suspect that your account has been accessed without your authorisation, you must notify 35ph immediately via the Live Chat or email support channel.

You agree to keep your account information — including contact details, payment method information, and identity documents — accurate and up to date. Providing false information is a breach of these Terms and may result in immediate account suspension and reporting to relevant authorities where required by law.

4. Deposits & Withdrawals

35ph accepts deposits via GCash, Maya, GrabPay, InstaPay, QR Ph, BPI, BDO, Metrobank, and 7-Eleven CLiQQ. The minimum deposit amount is ₱100. All deposits must be made from a payment account registered in the name of the 35ph account holder — third-party or anonymous funding is strictly prohibited.

Deposits are credited to your 35ph wallet upon confirmation from the payment provider. GCash and Maya deposits typically credit within seconds. Bank transfer deposits (BPI, BDO, Metrobank) may take up to thirty (30) minutes depending on the payment provider's processing schedule.

Withdrawal requests are processed to the Player's registered GCash, Maya, or bank account. Withdrawals require the Player's account to have completed the KYC identity verification process. Unverified accounts may deposit and play but cannot withdraw winnings until KYC is completed.

The minimum withdrawal amount is ₱200. There is no maximum limit on withdrawals of genuine Real Money winnings for fully verified accounts, though 35ph reserves the right to conduct additional verification for large withdrawal requests as required under anti-money laundering (AML) procedures applicable to PAGCOR-regulated operators.

35ph reserves the right to reverse a deposit or decline a withdrawal if there are reasonable grounds to suspect fraud, money laundering, or violation of these Terms. In such cases, the matter will be investigated and the Player will be notified of the outcome in accordance with applicable regulatory procedures.

5. Betting Rules & Game Terms

All bets placed on the 35ph platform are subject to the specific game rules applicable to that game, which are accessible within each game interface. In the event of a conflict between game-specific rules and these Terms, the game-specific rules prevail for matters relating to that specific game, and these Terms prevail for all other matters.

A bet is considered accepted and binding when it has been confirmed by the 35ph system and a confirmation is displayed on the Player's screen. 35ph is not responsible for bets that fail to register due to connectivity issues, browser errors, or device malfunctions on the Player's side.

For live casino games — including baccarat, roulette, blackjack, Dragon Tiger, and Color Game — the result declared by the live dealer and confirmed by the game management system is final. Disputes regarding live game outcomes must be submitted to 35ph support within 24 hours of the relevant game round, along with the game round ID and a description of the dispute.

For slot games, the RNG outcome displayed at the conclusion of a spin is final. Any malfunction of software or hardware that results in an incorrect game outcome voids the affected game round. Affected bets will be refunded to the Player's 35ph wallet.

For sports betting, the settlement of bets is based on the official result of the relevant sporting event as confirmed by 35ph's data providers. Void bet policies for cancelled, postponed, or abandoned events are detailed in the Sports Betting Rules section within the platform.

6. Bonuses & Promotions

35ph offers bonuses and promotions to registered players from time to time. Each promotion is subject to specific terms including eligibility criteria, wagering requirements, minimum deposit requirements, maximum bet limits while wagering bonus funds, game restrictions, and expiry periods. These terms are published alongside each promotion.

Players must satisfy all applicable wagering requirements before any Bonus Balance or winnings derived from bonus play can be withdrawn. Wagering requirements specify the total amount that must be wagered using the bonus funds before withdrawal eligibility is unlocked. Failure to meet wagering requirements within the specified time period will result in the Bonus Balance and associated winnings being forfeited.

35ph reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Bonuses are intended for recreational players. 35ph reserves the right to withhold, recalculate, or void bonuses where there is evidence of abuse, exploitation of terms, or where a Player's betting patterns suggest the bonus was claimed without genuine recreational intent.

7. Prohibited Conduct

The following conduct is strictly prohibited on the 35ph platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent termination, forfeiture of balances, and reporting to relevant law enforcement or regulatory authorities:

• Registering more than one Account on the 35ph platform;
• Providing false, misleading, or stolen identity information during registration or KYC;
• Using the platform if you are under 21 years of age;
• Depositing funds derived from criminal activity or using 35ph for money laundering purposes;
• Using automated software, bots, scripts, or artificial intelligence tools to gain an unfair advantage in gameplay;
• Attempting to hack, reverse-engineer, or interfere with the 35ph platform or its underlying systems;
• Colluding with other players or 35ph employees to gain an unfair advantage;
• Abusing bonuses, promotions, or referral programmes in a manner inconsistent with their intended purpose;
• Using the platform to harass, threaten, or abuse other players or 35ph staff;
• Using payment methods registered in a name other than your own 35ph account name.

8. Responsible Gaming

35ph is committed to the principles of responsible gaming and provides the following tools to all registered players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps on their 35ph account. Once set, limits may be reduced immediately but can only be increased after a mandatory cooling-off period.
• Session Time Limits: Players may configure maximum session durations after which they will be automatically logged out of the 35ph platform.
• Cooling-Off Periods: Players may request a temporary break from 35ph for periods of 24 hours to 6 weeks. During a cooling-off period, the account is suspended for all gaming activity.
• Self-Exclusion: Players who believe they have a gambling problem may request permanent self-exclusion from the 35ph platform. Self-exclusion is irreversible for a minimum period of 6 months and cannot be lifted at the Player's request during the exclusion period.

35ph reserves the right to impose responsible gaming restrictions on any account where there is reasonable cause to believe the Player may be experiencing gambling-related harm, including where gameplay patterns suggest chasing losses, rapidly escalating bet sizes, or extended uninterrupted sessions. For professional support, players are encouraged to contact PAGCOR's responsible gaming resources or seek assistance from qualified counselling services.

More information about responsible gaming tools and resources available on the 35ph platform is detailed on our Responsible Gaming page.

9. Intellectual Property

All content on the 35ph platform — including but not limited to software code, game assets, graphics, logos, trademarks, text, user interface designs, and audio-visual elements — is the exclusive property of 35ph or its licensors and is protected by Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 35ph platform solely for personal, recreational gaming purposes. This licence does not permit you to copy, reproduce, distribute, publicly display, create derivative works from, reverse-engineer, or commercially exploit any 35ph content without prior written consent from the Company.

10. Limitation of Liability

The 35ph platform is provided on an "as available" basis. While 35ph makes reasonable efforts to ensure platform availability and game integrity, we do not guarantee uninterrupted or error-free service. Scheduled maintenance windows and unplanned outages may occur.

To the fullest extent permitted by applicable Philippine law, 35ph shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the platform, including but not limited to: loss of profits, loss of data, loss of gaming opportunities due to connectivity issues, or losses resulting from your reliance on information displayed on the platform.

35ph's total aggregate liability to any Player for any claim arising under these Terms shall not exceed the total Real Money Balance held in that Player's 35ph account at the time the claim arises, or ₱10,000, whichever is greater. This limitation of liability does not affect any statutory rights you may have under Philippine consumer protection law.

11. Termination & Suspension

35ph reserves the right to suspend or terminate any Player's account, with or without prior notice, where:

• The Player has breached any provision of these Terms;
• 35ph has reasonable grounds to suspect fraudulent activity, AML violations, or abuse of the platform;
• A valid self-exclusion request has been made by the Player or by a competent authority;
• The Player's eligibility to use the platform has changed (e.g., they are no longer a Philippine resident, or are no longer of legal age);
• Regulatory or legal obligations require 35ph to cease providing services to the Player.

Upon termination for breach, any Bonus Balance and winnings derived from bonus play shall be forfeited. Real Money Balances may be returned to the Player subject to completion of AML verification procedures, provided no fraud or criminal activity is identified.

Players who wish to voluntarily close their 35ph account may do so by contacting 35ph support. Account closure requests will be processed within 5 business days. Any remaining Real Money Balance will be returned to the Player's verified payment method upon successful identity verification.

12. Governing Law & Disputes

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between a Player and 35ph, the parties shall first attempt to resolve the dispute informally through the 35ph customer support system. Players are encouraged to submit a written complaint via the Live Chat or email channel with a clear description of the issue and the desired resolution. 35ph will acknowledge all formal complaints within 24 hours and endeavour to resolve them within 14 business days.

If informal resolution is unsuccessful, disputes may be escalated to PAGCOR's dispute resolution mechanism as applicable under PAGCOR regulations. Any dispute not resolved through these processes shall be subject to the exclusive jurisdiction of the appropriate Philippine courts.

13. Amendments to These Terms

35ph reserves the right to amend these Terms & Conditions at any time. When material changes are made, 35ph will notify registered Players via email or on-platform notification at least seven (7) days before the changes take effect, where operationally practicable.

Your continued use of the 35ph platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the platform and may request account closure in accordance with Section 11 above.

The current version of these Terms is always accessible on this page at https://35ph.bio/terms-conditions. The effective date at the top of this document indicates when the current version entered force.

14. Contact Information

If you have questions about these Terms & Conditions or wish to submit a formal complaint regarding your 35ph account, please contact us through the following channels:

Please include your registered username, a clear description of your query or complaint, and any relevant transaction IDs or round IDs in your correspondence to enable us to assist you promptly.